by | Unit 1 [Book] | |
| Introduction to Business Communication, Characteristics of Effective Organizational Communication | VIEW |
| Basic Forms of Communication | VIEW |
| Process of Communication | VIEW |
| Principles of Effective Business Communication | VIEW |
| 7 C’s of Communication | VIEW |
| Unit 2 [Book] | |
| Barriers to Communication | VIEW |
| Facilitators to Communication | VIEW |
| Effective Listening, Perception & Reality | VIEW |
| Role of Opinion, Attitudes & Beliefs | VIEW |
| Mal-functions of Communication | VIEW |
| Business Etiquettes | VIEW |
| Unit 3 [Book] | |
| Forms of Business Communication | VIEW |
| Written Communication | VIEW |
| Oral Communication, Nonverbal Communication | VIEW |
| Technology of Business Communication | VIEW |
| Peculiarities of Communication in Indian Organizations | VIEW |
| Conflict Management | VIEW |
| Unit 4 [Book] | |
| Conduct of Meeting, Agenda, Notice, Notes, Minutes | VIEW |
| Office Memorandum, Office Orders, Press Release | VIEW |
| Business Letter Writing, Need, Functions & Kinds | VIEW |
| Layout of letter writing | VIEW |
| Types of letter writing | VIEW |
| Report writing, Problems | VIEW |
| Organization and Techniques of Report writing | VIEW |
| Business Correspondence, Inviting Tenders and Quotations, Designing quotations | VIEW |
| Minutes of General Business Meetings | VIEW |
| Time management in meetings | VIEW |
| Modern Communication forms: e-mail, Video Conferencing, Social Media Communication | VIEW |
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