P10 Business Communication Lucknow University B.com NEP Notes

Unit 1 [Book]
Introduction to Business Communication, Characteristics of Effective Organizational Communication VIEW
Basic Forms of Communication VIEW
Process of Communication VIEW
Principles of Effective Business Communication VIEW
7 C’s of Communication VIEW
Unit 2 [Book]
Barriers to Communication VIEW
Facilitators to Communication VIEW
Effective Listening, Perception & Reality VIEW
Role of Opinion, Attitudes & Beliefs VIEW
Mal-functions of Communication VIEW
Business Etiquettes VIEW
Unit 3 [Book]
Forms of Business Communication VIEW
Written Communication VIEW
Oral Communication, Nonverbal Communication VIEW
Technology of Business Communication VIEW
Peculiarities of Communication in Indian Organizations VIEW
Conflict Management VIEW
Unit 4 [Book]
Conduct of Meeting, Agenda, Notice, Notes, Minutes VIEW
Office Memorandum, Office Orders, Press Release VIEW
Business Letter Writing, Need, Functions & Kinds VIEW
Layout of letter writing VIEW
Types of letter writing VIEW
Report writing, Problems VIEW
Organization and Techniques of Report writing VIEW
Business Correspondence, Inviting Tenders and Quotations, Designing quotations VIEW
Minutes of General Business Meetings VIEW
Time management in meetings VIEW
Modern Communication forms: e-mail, Video Conferencing, Social Media Communication VIEW

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