MBA104 Communication Skills 1st Sem Barkatullah University MBA Notes

Unit 1
Meaning, Nature, Needs of Communication VIEW
Types of Communication, Oral, Written & Non-Verbal, Upward, Downward & Lateral communication VIEW
Theories of Communication VIEW
Process of Communication VIEW
Barriers to Effective Communication VIEW
Unit 2
Written Communication VIEW
Letter Writing VIEW
Types of Business Letter VIEW
Do’s and Don’ts of Business Letter VIEW
Business Memos VIEW
E-mail Writing VIEW
Resume, Meaning and Types VIEW
Essentials of Resume writing VIEW
Covering Letter VIEW
Unit 3
Communication for Employment VIEW
Strategies to Develop Effective Communication Skills VIEW
Oral Communication VIEW
Speeches VIEW
Public Speaking VIEW
Interviews VIEW
Group Discussion VIEW
Effective Listening VIEW
Grapevine Communication VIEW
Unit 4
Non-Verbal Communication & Its Types VIEW
Meaning and Importance Kinesics, Proxemics, Chronemics, Paralanguage and Artifacts VIEW
Report Writing, Types and Structure of Reports VIEW
Drafting of Reports VIEW
Unit 5
Introduction to Electronic Communication VIEW
Designing and Delivering Business Presentations VIEW
Business Etiquettes, Dressing and Grooming, Business Meals, Table Manners VIEW

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