| Unit 1 | |
| Retail Market | VIEW |
| The Retail Market Segmentation and its Benefits | VIEW |
| Targeted Marketing efforts in Retail Marketing | VIEW |
| Positioning Decisions in Retail Marketing | VIEW |
| Consumer behaviour In Retail Marketing | VIEW |
| Unit 2 | |
| Merchandise Management, Activities of a Merchandiser | VIEW |
| Retail Merchandising Management Process | VIEW |
| Evaluating Mercantile Performance | VIEW |
| Unit 3 | |
| Supply Chain Management in Retailing | VIEW |
| Technology in Retail Management | VIEW |
| E-Tailing | VIEW |
| Unit 4 | |
| Retail Marketing Mix | VIEW |
| Retail Pricing Policies and Techniques | VIEW |
| Retail Communication Mix. | VIEW |
| Role of Advertising in Retailing | VIEW |
| Role of Sales Promotion in Retailing | VIEW |
| Role of Public Relations in Retailing | VIEW |
| Role of Personal Selling in Retailing | VIEW |
| Unit 5 | |
| Customer Relationship Management in Retailing | VIEW |
| Building and Sustaining Relationship Management in Retailing | VIEW |
| Servicing the Retail Customer | VIEW |
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