MBAOP4 Marketing Concepts in Retail Management 4th Sem Barkatullah University MBA Notes

Unit 1
Retail Market VIEW
The Retail Market Segmentation and its Benefits VIEW
Targeted Marketing efforts in Retail Marketing VIEW
Positioning Decisions in Retail Marketing VIEW
Consumer behaviour In Retail Marketing VIEW
Unit 2
Merchandise Management, Activities of a Merchandiser VIEW
Retail Merchandising Management Process VIEW
Evaluating Mercantile Performance VIEW
Unit 3
Supply Chain Management in Retailing VIEW
Technology in Retail Management VIEW
E-Tailing VIEW
Unit 4
Retail Marketing Mix VIEW
Retail Pricing Policies and Techniques VIEW
Retail Communication Mix. VIEW
Role of Advertising in Retailing VIEW
Role of Sales Promotion in Retailing VIEW
Role of Public Relations in Retailing VIEW
Role of Personal Selling in Retailing VIEW
Unit 5
Customer Relationship Management in Retailing VIEW
Building and Sustaining Relationship Management in Retailing VIEW
Servicing the Retail Customer VIEW

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